Products and Customers

Sustainable Performance and Corresponding SDG

Major Theme Management Policy - R&D Innovation

Major Theme Management Policy - Information Security and Privacy Protection

Major Theme Management Policy - Sustainable Supply Chain Management

Technology R&D and Innovation

Main Products and Services

GMT mainly engages in the design, testing, production, and marketing of power management analog and mixed-signal integrated circuits, constructing a diversified product portfolio centered around power management.
We continue to invest in the R&D of our product lines, which are mainly divided into power management ICs, temperature sensing ICs, and operational amplifier ICs. These are applied in 3C products, including LCD/OLED panels, televisions, monitors, broadband networks, and other consumer products, as well as in laptops, servers, and workstations.
The product line of power management series includes PM IC, Power Switch, DCDC Converter, Level Shift IC, Motor driver IC, etc., utilizing existing technologies to derive a more comprehensive range of products, such as DDR DIMM, Panel, NB, SSD, CPU, fan motor drive, smart wearable and handheld related products, etc.
The temperature detection series mainly collaborates with laptop system manufacturers to develop, combining temperature detection and fan control functions, and adding new features and applications to expand into areas such as tablet computers, laptops, projectors, DDR DIMM, and SSD.
As for the operational amplifier series, it is mainly developed for applications in products such as laptops, LCD monitors, and mobile phones.

Innovation R&D Investment

The various analog IC related technologies owned by the company are all the results of its own research and development, which help accelerate the development timeline of new products and improve product quality.
The R&D investment amount for 2024 is nearly NT$1.068 billion, accounting for 12.94% of total revenue, which is comparable to the resources invested in 2023.
As of the end of December 2024, there are a total of 197 people in the R&D unit, accounting for 55% of the total number of employees. To continuously deepen R&D and implement autonomous research and development, the company utilizes an On-the-Job Training (OJT) model, allowing senior employees to guide new staff based on practical experience, enabling them to quickly become familiar with work processes and technical requirements, and effectively accumulate and pass on the organization's core technologies and knowledge assets, such as product development technology and silicon intellectual property (IP) design.
On the other hand, to ensure that employees understand intellectual property rights, the company conducts internal promotions through periodic letters and bulletin boards, requiring all colleagues to respect the relevant regulations regarding others' intellectual property rights. Employees sign a confidentiality agreement upon joining to protect the company's intellectual property or related business secrets.
In 2024, a total of 12 new patent applications were submitted, and by the end of the year, the cumulative number of valid patents reached 86, with a stable increase in the quantity obtained.

Total R&D expenditure in the past two years

In addition to the aforementioned resource investments, the company adopts a multi-layered strategy, including optimizing system performance through software updates, significantly shortening the R&D cycle, strategically introducing influential major clients, and further strengthening the technical capabilities and market insights of the R&D team through in-depth product review processes with clients.

To focus on product development, the process begins with the sales department planning target products based on market or customer needs, analyzing market factors and opportunities, and proposing marketing strategies while considering the necessary resources and relevant units for collaboration, in preparation for holding market/product feasibility meetings.
After the product passes the feasibility assessment meeting, the head of the R&D department will appoint a project leader to coordinate the R&D plan, and convene design, product, testing, layout personnel, and product manufacturing engineers to hold a product project meeting.
After completing the design and submitting it to the wafer fab for production, confirm the sample testing functions and stability to enter mass production. Throughout the process, cooperate with customer needs, providing comprehensive technical support and marketing through channel agents.
One of the representative highlight products in 2024 is a new power management IC applied in consumer-grade and enterprise-grade solid-state drives. This product features multiple DC voltage conversion modules, equipped with a high-speed digital communication interface and dynamic voltage modulation, as well as a function similar to an aviation black box that records abnormal events such as overvoltage and overcurrent in non-volatile memory.
During the development period, we frequently negotiated various specifications with customers to meet their applications in various solid-state drive system scenarios.

In 2024, GMT will launch in-depth industry-academia cooperation with National Yang Ming Chiao Tung University to jointly promote the development of Battery Management Units (BMU) for high-efficiency wearable devices, aiming to enhance energy efficiency and extend battery life, aligning with the United Nations Sustainable Development Goals (SDGs) in the area of "Industry, Innovation, and Infrastructure."
The chip developed collaboratively by both parties can stabilize the input voltage of the lithium battery (2.8V to 4.8V) and convert it into three output voltages: 1.2V (digital), 1.8V (analog), and 3V (RF), incorporating two key technologies:
Adaptive On-Time Control (AOTG) and Zero Current Detection (ZCD) can respectively enhance output stability and power conversion efficiency.
Through the collaboration process, students are able to participate in the actual IC design process, while TSMC also gains technological innovation momentum and a source of outstanding talent, injecting sustainable development power into Taiwan's semiconductor industry-academia chain.
Both parties will continue to deepen cooperation in exploring power management solutions that are more integrated and compatible with renewable energy.

The demand for integrated circuits in future information products will continue to increase. As information appliances develop towards miniaturization and portability, and with the semiconductor application range becoming increasingly broad, ICs will evolve towards low power consumption, high efficiency, and high stability.
On the other hand, the impacts and shocks brought by climate change have made sustainable development a topic closely related to both businesses and the public.
In view of the trend towards energy-saving in end products, the products emphasize being lightweight, thin, and compact, as well as the technological evolution towards low power consumption and low voltage, which shortens the product life cycle.
In the face of the industry trend of short product life cycles and rapid market changes for IC products, the company will continue to strengthen its grasp of market trends and enhance R&D technology, while utilizing its key technologies for the development of niche products. Additionally, long-term planning for the training of R&D personnel and marketing will continue, aiming to shorten the product development and market launch time, seizing the opportunity in the energy-saving product market.

Product Quality Management

Product Quality Management

Since its establishment, GMT has adhered to the philosophy of "Customer First, Quality First, Service Innovation" to provide customers with high-quality products and services.
High-quality products and services are the foundation of a company's sustainable operation. Therefore, in addition to having obtained ISO 9001 certification for our quality management system and establishing a company quality manual based on it, we are committed to continuously improving quality by investing resources. We outline the various requirements for our products and implement monitoring measures to continuously promote our quality policy.
We implement the PDCA quality cycle management method in the five major production elements: personnel, machinery, materials, methods, and environment, to identify improvement opportunities and provide sufficient resources to take improvement measures.
In addition, a quality management review meeting is held annually, and the results are reported to the general manager.

2024 Highlights for New Services to Customers

Customer Communication and Satisfaction

To ensure timely responses to customer complaint notifications, a "Customer Complaint and Return Handling Procedure" has been newly established, regulating the operations of various internal departments regarding customer communication, as well as the practices of each unit concerning internal quality communication and interaction with customers.
After a complaint event occurs, the Quality Assurance Department is responsible for acting as the response window to handle customer complaints, and notifying the responsible departments. They analyze the abnormal causes and propose corrective measures. The Quality Assurance Department conducts follow-up confirmation to ensure that the problem has been resolved.
In order to understand customer satisfaction regarding the quality of the company's products and after-sales services, the company has established a "Customer Service Management Procedure". An annual customer satisfaction survey is conducted, with the sales department being the responsible unit. The survey targets the company's top 10 customers, and the survey items include satisfaction with delivery quality, product quality, and service quality.
At the end of each year, the sales department compiles and submits a survey report to the quality assurance department.

GMT has always actively responded to the feedback provided by customers, and has historically complied with regulations regarding shipping management, quality control, and other related issues. Every year, efforts are made to focus on improving the details of each aspect in order to meet customer needs.
The customer satisfaction survey sent in 2024 was fully collected, with a response rate of 100%. The customer satisfaction results for the past two years have both been above 90 points.

Customer Satisfaction Survey Operations

Customer Satisfaction Survey Results in the Past Two Years

Information Security

Information Security

In response to information security risk management, we have established an "Information Security Policy" to protect the rights and interests of the company and employees, implementing internal information security management measures. Our information security policy aims to create a trusted information security operating environment, ensuring the confidentiality and integrity of information assets, as well as the security of equipment and networks, while maintaining the principle of continuous operation of information systems.
The responsible unit for information security is the IT department, which has appointed a Chief Information Security Officer and several professional information personnel to coordinate and execute various information activities, establish internal information management regulations and related operations, promote information security messages, enhance employee awareness of information security, and implement information security mechanisms.

The strategies for new information security management are divided into five measures: network security management, data access management, physical environment security management, information emergency recovery plans and drills, and education and advocacy.
To reduce malicious and phishing email attacks, in 2024, a new advanced email defense module was introduced, along with the implementation of third-party software vulnerability patching software to promptly address system and third-party software vulnerabilities, enhancing system security.
In terms of remote access, in 2024, the company will enhance endpoint security, requiring checks on endpoint antivirus software and virus definition updates before connection. In the past, the company periodically conducted cybersecurity training to raise employees' awareness of information security. In the future, it will provide at least one cybersecurity training session annually to improve employees' understanding of information security.

Information Security Management Measures

Information Security Incident Reporting and Response Process

GMT has established the "GMT Technology Ransomware Attack Response Guidelines," which describe the response and reporting procedures for information security incidents.
When a major cybersecurity incident occurs, the incident response team is activated, and the company's Chief Information Security Officer and security personnel are immediately notified.
In addition, ensure that evidence is preserved, and do not restart the system, delete, or clear files.
In response to external factors, internal notifications of information security incidents are made to the competent authorities. Subsequently, information security personnel must quickly carry out damage control or recovery work and take appropriate incident handling measures to minimize the impact of information security incidents on the company's business.

Information Security Incident Response Process

• • Phase One: Response and Handling (Initial 1-2 hours), prevent the expansion of cybersecurity incidents (limit ransomware) and preserve evidence, and complete all reporting processes in accordance with regulations.
  • Phase Two: Containment and Diagnosis (Initial 24 Hours), identify cybersecurity incidents (ransomware type), trace their causes, and protect critical assets.
  • Phase Three: System Reconstruction and Recovery (Next 72 hours), restore the affected systems while patching system vulnerabilities and strengthening defenses.

Customer Privacy Protection

In order to emphasize information security management and customer privacy, we comply with relevant laws and regulations. The protection of customer privacy follows confidentiality agreements and personal data protection laws, and we invest resources to establish comprehensive privacy protection measures. We implement access control for customer data directories to ensure that only authorized personnel can access customer data, and customer personal information is handled properly.
In 2024, the company did not receive any complaints regarding customer privacy violations, nor did any incidents of data leakage, theft, or loss occur.